Reviews Page 8

3.81

| 183 Reviews

3290 Dewar Drive, Rock Springs WY 82901

(307) 922-7000

http://www.thevillageatsilverridge.com

See why our residents are raving! Our Rock Springs, Wyoming, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join The Village at Silver Ridge apartments in Rock Springs, Wyoming today.

I lived here from jan-july 2020. My truck was towed in may 2020 (peak pandemic) bc the registration had just expired in April. Cops at the time weren't allowed to write tickets for expired registration and government offices were not even open to the public. Yet they considered my fully operational, legally parked truck with a village at silver ridge parking sticker, "abandoned" and I had to pay 425 to get it back from the tow company. Bc of the language in the lease, I there was nothing I can do. Horrible greedy people. Weight room and hot tub were closed the entire time I lived there. EDIT: Forgot to mention they towed my truck while I was out of town and made no attempt to contact me about it even though the truck was listed in my lease paperwork I got no phone calls or emails about it.

Dustin Cook

February 14, 2023

Very well maintained, nice and helpful staff.

Valorie Dixson

January 10, 2023

The office staff is friendly and always go out of there way to make this a great place to live! The grounds always look amazing and the new flags look great!

Brayden Tolar

December 12, 2022

Terrible place to rent from, got a workplace injury and of course they told an unsuspecting person the 1 year lease is the way to go. Told me to kick rocks when I told them about getting fired over a work place injury, had the drs note and everything. Told them my car had recently blown up so I had to move to be in a job I could actually do because my workplace injury. They recently charged me 3.5k after telling them my situation which is now in collections. I had to switch jobs because at the time I wasn't able to work due to being hurt. The washer and dryer are a ripoff, the apartment didn't work, heater ac was toasted.

Jett Kuckert

November 18, 2022

Chelsea and Kristie have been phenomenal since Iâve been here. They have gone above and beyond to help me when Iâve needed them! Theyâve got my back and itâs nice knowing this living in an apartment complex when this is usually never the case! â¤ï¸

Bailey McFarlane

September 02, 2022

My apartment is bright, clean and comfortable. I read through the reviews before moving in, and, based on my experience here, I found the negative reviews to be mostly unfounded and more a case of selective memory. This apartment complex is well maintained and family friendly. If you are someone who pays their bills, respects their neighbors, and appreciates a super helpful staff, then I think you will be happy here. The only reason I did not go with 5-stars is because the laundry room is in need of an update.

Michael Armocida

August 29, 2022

The assistant manager Lo Jensen, at the Silver Ridge Apartments is a pleasure everytime she comes into the EZ Cash office! I would definitely recommend her to anyone looking for a apartment!

Susan Cogswell

July 15, 2022

Did you guys ever figure out what was wrong with my ac and furnace??? Wouldn't happen to be the shading. coil??? Smelt like fire with a busted ac and furnace. Got that documented since April 18th, to the date I left. I alerted you guys to this problem when you changed the filter and still have the paper with the date and 2 videos.

J k

July 14, 2022

Fantastic staff, professional, friendly and very helpful. They treat you like family. Many thanks and appreciation to Kristie, Chelsea and all the others..

Jeff

June 28, 2022

We absolutely love our apartment. It is clean, updated, and bright!! I know if there ever was to be a problem we would have excellent customer service, but the last three months have been a breeze. The ladies in the office Kristie, Chelsea, and Angie have been amazing!! They are the kindest most attentive office staff we have had the pleasure of working with. The only reason we would consider leaving this place is if work took us elsewhere. 100% recommend.

Audrianna Ivie

April 18, 2022

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