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The Village at Silver Ridge Logo


3.77

| 177 Reviews


3290 Dewar Drive, Rock Springs WY 82901

(307) 922-7000

http://www.thevillageatsilverridge.com


See why our residents are raving! Our Rock Springs, Wyoming, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join The Village at Silver Ridge apartments in Rock Springs, Wyoming today.


Reviews List

S

The assistant manager Lo Jensen, at the Silver Ridge Apartments is a pleasure everytime she comes into the EZ Cash office! I would definitely recommend her to anyone looking for a apartment!

Susan Cogswell

July 15, 2022

J

Did you guys ever figure out what was wrong with my ac and furnace??? Wouldn't happen to be the shading. coil??? Smelt like fire with a busted ac and furnace. Got that documented since April 18th, to the date I left. I alerted you guys to this problem when you changed the filter and still have the paper with the date and 2 videos.

J k

July 14, 2022

J

Fantastic staff, professional, friendly and very helpful. They treat you like family. Many thanks and appreciation to Kristie, Chelsea and all the others..

Jeff

June 28, 2022

A

We absolutely love our apartment. It is clean, updated, and bright!! I know if there ever was to be a problem we would have excellent customer service, but the last three months have been a breeze. The ladies in the office Kristie, Chelsea, and Angie have been amazing!! They are the kindest most attentive office staff we have had the pleasure of working with. The only reason we would consider leaving this place is if work took us elsewhere. 100% recommend.

Audrianna Ivie

April 18, 2022

A

If you value your sanity and mental health, don't live here. The only time we enjoyed living here was the first week after moving in and then we quickly found out how terrible the noise problem is. We could hear our downstairs neighbor's tv/music playing clear into the living room from the back most bedroom, which would sometimes play for several days and nights nonstop. Doors from our upstairs neighbors would slam all throughout the apartment, along with yelling and stuff being thrown and letting their dog run up and down the hall anywhere between 12 and 2 in the morning. Whenever we'd bring these issues to office staff, since the majority of the noise would happen at night during quiet hours, they would do the bare minimum on a good day by calling them, but usually it felt like we were ignored. Eventually, office staff began insulting and belittling us, implying we were the problem and "not meant for apartment living" despite having lived in apartments for 10+ years and never had issues such as this until coming here. Eventually, we resorted to calling corporate ourselves and complaining about the issues, to which they seemed to get fixed just days before we finally moved out, because being able to sleep at night shouldn't even be a question but apparently it was too much to ask office staff for. The only reason we stayed for the entire year lease was due to lack of funds, but we left asap and couldn't be happier. I'm giving two stars because the maintenance staff was wonderful, and the amenities were convenient. The internet was mediocre, and you have to pay for it whether you use it or not, and certain office staff members were simply negligent, rude, and unprofessional. There's a reason so many families had moved out at the same time, so just save yourself the headache and hassle.

Ashley Eggen

February 16, 2022

S

If you value your sanity and mental health, don't live here. The only time we enjoyed living here was the first week after moving in and then we quickly found out how terrible the noise problem is. We could hear our downstairs neighbor's tv/music playing clear into the living room from the back most bedroom, which would sometimes play for several days and nights nonstop. Doors from our upstairs neighbors would slam all throughout the apartment, along with yelling and stuff being thrown and letting their dog run up and down the hall anywhere between 12 and 2 in the morning. Whenever we'd bring these issues to office staff, since the majority of the noise would happen at night during quiet hours, they would do the bare minimum on a good day by calling them, but usually it felt like we were ignored. Eventually, office staff began insulting and belittling us, implying we were the problem and "not meant for apartment living" despite having lived in apartments for 10+ years and never had issues such as this until coming here. Eventually, we resorted to calling corporate ourselves and complaining about the issues, to which they seemed to get fixed just days before we finally moved out, because being able to sleep at night shouldn't even be a question but apparently it was too much to ask office staff for. The only reason we stayed for the entire year lease was due to lack of funds, but we left asap and couldn't be happier. I'm giving two stars because the maintenance staff was wonderful, and the amenities were convenient. The internet was mediocre, and you have to pay for it whether you use it or not, and certain office staff members were simply negligent, rude, and unprofessional. There's a reason so many families had moved out at the same time, so just save yourself the headache and hassle.

Samm Lane

February 16, 2022

C

If you're looking for a friendly atmosphere, amazing and helpful office staff, and a beautiful property... look no further!!! I cannot say enough good...

Cassandra P.

February 16, 2022

J

I have lived here for 1.5 years. The leasing agents and the manager, Kristie, are really good people. I can't say the same for AMC Ltd., the property...

J D.

February 14, 2022

J

I have lived here for 1.5 years. The leasing agents and the manager, Kristie, are really good people. I can't say the same for AMC Ltd., the property...

J D.

February 14, 2022

Z

Great place, friendly staff, Quiet and clean.

Zach Eurich

January 21, 2022

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