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The Village at Silver Ridge Logo


3.77

| 177 Reviews


3290 Dewar Drive, Rock Springs WY 82901

(307) 922-7000

http://www.thevillageatsilverridge.com


See why our residents are raving! Our Rock Springs, Wyoming, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join The Village at Silver Ridge apartments in Rock Springs, Wyoming today.


Reviews List

S

Stayed here on a short term lease this year. Was told that my deposit would be sent to me over and over, and it’s still no where to be seen. We moved out in July so it has been almost 4 months since they were given a forwarding address. We are considering hiring a lawyer to get our deposit back because despite my wife calling the office and corporate multiple times, no one is willing to resolve the issue.

Steven Clouse

November 10, 2023

A

My husband and I were tenants at this apartment complex from April to July of 2023. During our stay, the amenities left a lot to be desired— especially considering the exorbitant monthly charge. The laundry room never had more than two functioning washing machines (for the entire complex) and about as many functioning dryers. The pool and hot tub were closed for the majority of the season they should have been open. I had to wait 30 days for them to fix a dishwasher that was broken the day I moved in. And now, 3 months after being given my forwarding address, I have yet to see a dime from our apartment deposit. This is after repeatedly and respectfully contacting the office. We left the apartment cleaner than we found it and were never late on rent. I wouldn’t recommend anyone living here.

Aryn New

November 08, 2023

D

I love living here. The staff is fantastic and I appreciate the improvements and maintenance that keep the property clean and updated. Thank you to Kristy, Debbie, Ruby, Aaron, Augie and Cindy!!!

Diane

October 31, 2023

D

I am very happy here. The property is immaculate. The leasing staff and maintenance personnel couldn’t be kinder, friendlier or more helpful. Easily my best renting experience ever. Thanks to all of them!!!

Diane

September 30, 2023

L

DO NOT RENT HERE !! First of all, they charged us $60 a month for “community upkeep”, when there was (what I suspect to be) throw up on our stairs for the first 4 months we lived there. They closed the pool for upwards of six months because “people were disrespecting the property”, I don’t care!! It’s not my responsibility to pay for upkeep, as well as every single renter in the community, for our money to go toward absolutely nothing. It’s YOUR responsibility to handle the property. Second, they threatened to evict us because of “unauthorized pets”, when we had payed a $200 fee for each pet, and monthly pet rent. THEY stopped charging us for pet rent at some point, (which we didn’t notice because of all the surprise fees they popped on us every month) then figured out their mistake, in which they blamed us for. My dog was literally the ‘pet of the month’, what do you mean you didn’t know he was here?? I provided the documentation from the humane society - in which THEY HAD TO SIGN in order for us to have our animals - and all we got in return was “tehe oops, our bad,” with absolutely no remorse or apology - I was legitimately terrified to lose the place in which we live. PLUS they still told our current landlord, when we applied, that we were “delinquent renters” because of the so-called “unauthorized pets”. BECAUSE OF THEIR INCOMPETENCE. Third, they literally towed my boyfriends boat after he had payed for a parking spot in the back. When he came to them after his BOAT NOT BEING WHERE HE LEFT IT, again they were like, “tehe oops, our bad”, and still had him pay to get it out of impound. Fourth, they didn’t give us our deposit back after an inspection where they said our apartment was in order; then took our deposit, plus $800 (we HAD NO REASON TO, BUT STILL negotiated down to $600) to “replace the carpet”, I have photos and videos of the carpet in perfect order, it did not need to be replaced. And even if it did, two animals lived there. That $400 in fees should cover some of the damages. I seriously have so many more stories and reasons that this place is genuinely hell on earth, but that would take a literal novel to cover. I’m so glad to be out of there, in a place where my landlord is competent. The people that work here, and this company, are the definition of absolute scum.

Lilly Jensen

September 18, 2023

J

Wrorst Place to stay. They rip you off of your deposit! The manager walked the apartment and said it was good Months later still no deposit refund. When I called to inquire the manager denied even walking down the apartment with me. Renters Beware! Bunch of crooks………

Judy Trevino

September 01, 2023

L

Only had a couple issues while living there, quiet for the most part. Could only use the pool once the whole time I was there because of repairs. Everyone...

Lakyn H.

August 11, 2023

L

Only had a couple issues while living there, quiet for the most part. Could only use the pool once the whole time I was there because of repairs. Everyone...

Lakyn H.

August 11, 2023

J

Staff & Maintenance are awesome!

Jacob Lesser

August 03, 2023

D

We have lived here for 2 years. And from the beginning management was great to us. Moving from another State was a simple process and renewing our lease has...

Diana M.

August 02, 2023

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