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Reviews Page 17

The Village at Silver Ridge Logo


3.77

| 177 Reviews


3290 Dewar Drive, Rock Springs WY 82901

(307) 922-7000

http://www.thevillageatsilverridge.com


See why our residents are raving! Our Rock Springs, Wyoming, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join The Village at Silver Ridge apartments in Rock Springs, Wyoming today.


Reviews List

B

I have lived in this complex for four years. I have lived in approximately 7 different apartments prior to this one, and Silver Ridge is one of the best run apartment complexes I have seen. The property management company is very professional, and they will handle any maintenance issues swiftly. The apartments are good quality. Read the lease carefully, as it is the standard you will be held to. Most of the tenants who have issues seem to be the ones who are incapable of following the limited list of rules included in the lease.

Brandon Crawford

May 04, 2016

A

We have loved living here!! The staff are super helpful and very polite/friendly!

A Google User

April 21, 2016

J

Very nice apartments with nice amenities.

Jonathan Williams

January 19, 2016

S

Alright to live in, and I never found the staff to be rude. I traveled a lot and they repaved the parking lot with a letter left on the door. Car was towed and was never informed of it. Tracked it down, paid for it and they did credit my account for the amount, but it was a pain to deal with in the middle of the night when I returned. Never was late, short, or behind in rent for 3 years. Gave more than adequate notice and cleaned as per the agreement when I left. Expected my security deposit back, but they kept it, along with $66.00 and saying that it was a mess. They never provided pictures and I disputed it multiple times. I have always received my security deposits back and have never had issues when leasing and renting places. It has since been turned over to a collection agency, which is now on my credit report. This small amount of $66.00 and a flawless credit history of 25 years does not affect my credit, but it is a pain to deal with and may cause issues for others. Take pictures when you leave and be sure to walk through the place and get it signed off. I left on a weekend and no one was available to do a walk-through with me when I left. Never thought there would be a problem, but they stated there was. I told others about this and they said they have heard it happening to many other people at this place and to never expect your security deposit back from them.

Steve Myers

August 19, 2015

C

Good

Charlie Allo

June 12, 2015

S

These are the absolute WORST apartments I have ever had the displeasure to live in. The staff was completely rude, they lie, steal and cheat. I received complaints on days that I had not been home, and was harassed almost daily. I was told to move my quads, and they gave me less than thirty minutes to move them before they had them towed. They let our quads sit in a tow yard for four days and never said anything to us, letting the towing bill sky rocket. If you love having your credit damaged, being harassed, and paying out the --- for a crappy apartment, this is the place for you! I spent $5,000 to get out of the apartment because I could not handle living there anymore. I occupied the apartment for three months and after we left, they tried to tell us that we had damaged the carpets so severely that we needed to pay $4,000 to replace all the carpets. When we asked for pictured proving the damage, they refused. When you move in, the apartment is responsible for getting your gas and power set up, they put the bill in your name when you move in, and put it back in their name when you move out. After we moved out, they told us everything would be canceled, come to find out, they never canceled it, and had cranked up the heat so high, that they received a bill that was twice as much as it should have been. The bill went to the complex, as it should have, because we no longer lived there, and instead of paying for it, (because we had paid for our last month, and they are then responsible for the payment when the bill is no longer in our name) they kept it and let it go to collections. I found out that it hadn't been paid when I received a collections notice in the mail. They never took the bill out of our name and then let that bill go to collections. I then called the power company, and they told us that the apartments had never called them to cancel our services. So, it wasn't enough that we paid almost $10,000 when it was all said and done, but now I have a ding against me on my credit because they decided they hadn't screwed us over enough. I have been out of these apartments for over a year and am still getting haunted by this nightmare. I strongly advise anyone who is looking for an apartment, DO NOT move into these ones, there are so many unethical, illegal things that are going on. Stay as far away from these thieves as you can.

Samantha DeSelms

December 04, 2014

S

This place sucks. My vehicle got damaged. Absolutely no parking. Apartment management is full of incompetent retards. Apartment maintenance is full of worthless retards. Everytime I think of silverridge and bach property managment I'm filled with a hate due to their retardation!!!!! I'd rather be homeless then see one of the employees or live here again. You have been warned!

Sean mccarthy

October 29, 2014

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